Millions of customers visit the Deliveroo app every week, browsing through the menus of 80,000 great restaurants globally. With so much choice, we want to make sure customers can easily find the food they are looking for. We've redesigned our app so customers can easily navigate the app and have a richer food delivery experience. Learn more.
At Deliveroo we want to be the best delivery partner for you, and that means providing a great customer service so customers continue to order your amazing food through our platform. We're really excited to let you know that Deliveroo has been named as 'Customer Service Department of the Year' for providing an amazing customer support service.Learn more.
We know that restaurants are typically high energy users – with long hours of the day spent running kitchens and front of house – so it's important to keep on top of energy costs. That's why we've teamed up with Utilityfair, a market leading business energy price comparison and switching service.
How your restaurant appears on the Deliveroo platform to customers is one of the most effective marketing tools to drive orders. We've now made it easier than ever for customers to find your most loved dishes by adding a 'top pick items' carousel to the top of your menu page. Find out more.
Restaurant partners that add a link from their own website to a Deliveroo brand page can attract up to 5% more orders. To drive orders through web traffic, all you have to do is add a link to your Deliveroo brand page on your website. Customers then know you deliver and can easily access your Deliveroo menu to place orders.
We want to make it even easier for your existing customers to find you, quicker. And for new customers, who are more likely to purchase and return, to see you for the first time. This month we rolled out a product update so customers can now see a more personalised restaurant list through Deliveroo, helping you reach your target customer.Learn more.
At Deliveroo we are committed to being a sustainable food delivery company. Last year we introduced eco-friendly packaging and built an 'opt in' for cutlery button to help reduce plastic waste.
We know it can be tough in the kitchen to prepare orders when they're piling up, like on a busy Saturday night. So we've built a new 'Busy mode' switch that gives you more control over orders when you're really busy.
Healthy food concepts are no longer just a January fad; the health conscious customer is here to stay in 2019. Virtual brands provide you with the perfect opportunity to satisfy the appetite of this market by introducing a new healthy menu, without having to redesign your in-house menu.
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