At Deliveroo we want to be the best delivery partner for you, and that means providing a great customer service so customers continue to order your amazing food through our platform. We're really excited to let you know that Deliveroo has been named as 'Customer Service Department of the Year' for providing an amazing customer support service.Learn more.
Millions of customers visit the Deliveroo app every week, browsing through the menus of 80,000 great restaurants globally. With so much choice, we want to make sure customers can easily find the food they are looking for. We've redesigned our app so customers can easily navigate the app and have a richer food delivery experience. Learn more.
At Deliveroo we are committed to being a sustainable food delivery company. Last year we introduced eco-friendly packaging and built an 'opt in' for cutlery button to help reduce plastic waste.
We want to make it even easier for your existing customers to find you, quicker. And for new customers, who are more likely to purchase and return, to see you for the first time. This month we rolled out a product update so customers can now see a more personalised restaurant list through Deliveroo, helping you reach your target customer.Learn more.
Restaurant partners that add a link from their own website to a Deliveroo brand page can attract up to 5% more orders. To drive orders through web traffic, all you have to do is add a link to your Deliveroo brand page on your website. Customers then know you deliver and can easily access your Deliveroo menu to place orders.
Valentine's Day is one of the busiest days of the year for restaurants. At Deliveroo, we want to help you make the most of the occasion by providing you with the tools to build your own offers and grow the delivery side of your business on the day.
We know the challenges that restaurants can have in finding and maintaining staff, so that's why we're here to help. We are asking for your feedback on your staffing issues, so we can help service short term staff shortages through an affordable and easy to use system.
Healthy food concepts are no longer just a January fad; the health conscious customer is here to stay in 2019. Virtual brands provide you with the perfect opportunity to satisfy the appetite of this market by introducing a new healthy menu, without having to redesign your in-house menu.
We know it can be tough in the kitchen to prepare orders when they're piling up, like on a busy Saturday night. So we've built a new 'Busy mode' switch that gives you more control over orders when you're really busy.
Your online account is designed to help you to manage your delivery business, hosting a suite of personalised insight tools. This includes Marketer, which allows you to set up your own marketing offers using a self-service system. Ready to get started? Activate your account now.
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