1. Terms
  2. Terms
  3. Terms and conditions for Restaurant Tip Matching

Terms and conditions for Restaurant Tip Matching

Promotional Period: 00:01 7th January 2021 until 23:59 7th February 2021.

Participating Restaurant: A restaurant is a participating restaurant if it is a "local restaurant" as defined by Deliveroo, active on the Deliveroo Platform during the Promotional Period, and it offers food and meals for purchase. Eligible restaurants will be identified in the app with a banner, which will enable customers to see a list of participating restaurants. Customers can also search 'tip match' to identify eligible restaurants.

Promotion: During the Promotional Period, Deliveroo will match the tips that customers pay to Participating Restaurants when placing an order on the Deliveroo platform in Ireland  during the Promotional Period, up to up to a total of €20 for each tip and €10,000 in total.

By participating in this Promotion, you accept the following Terms and conditions:

  1. Order must be placed by you and accepted by the restaurant during the Promotional Period to qualify for the Promotion.
  2. Prior to checking out and making payment for your order, you can elect to leave a tip for the restaurant at an amount that you specify (Tip). The Tip will be charged to your nominated payment method at the same time as your purchase.
  3. The value of the Tip that Deliveroo will match is capped at a maximum amount of up to a total of €20 for each tip.
  4. Maximum Eligible Tips: Deliveroo will match tips up to a combined value of €10,000. The offer ends when this amount is reached or at the end of the Promotional Period, whichever occurs first.
  5. Restaurant participation in the Promotion is automatic and extends to all Participating Restaurants on the Deliveroo Platform.
  6. The Restaurant that you leave the tip for will receive all of the Tip. Deliveroo's Contribution will be made to the same restaurant if it is a Participating Restaurant.
  7. Your Tip will be paid to the Restaurant during the Restaurant's payment cycle on or before February 18 2021. Deliveroo will pay matched Eligible Tips to restaurants upon consolidating Eligible Tips following the end of the Promotional Period.
  8. Payment will be made after Deliveroo has done analysis of tips made to ensure no fraudulent activity has taken place
  9. Payments of all Tips and Deliveroo's Contribution are subject to Deliveroo's fraud prevention policy. Any payment charge backs will nullify Deliveroo's commitment to pay the Tip or Deliveroo's Contribution.
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